Privacy Policy

We may collect account and contact details, company information, subscription and billing records, support communications, machine and location data, uploaded evidence, integration data, and technical usage information such as device, browser, IP address and activity logs.

We use information to provide and secure the service, create and manage accounts, process payments, deliver notifications, operate requested integrations, respond to support requests, prevent fraud, analyse performance and comply with legal obligations.

Where applicable under data-protection law, we process information to perform our contract with you, comply with legal obligations, pursue legitimate interests such as security and service improvement, or based on your consent.

We may share information with trusted service providers that support hosting, payments, email, analytics and vending integrations. We share only what is necessary for the relevant service and do not sell personal information.

Some providers may process information outside your country. Where required, we use appropriate safeguards for international data transfers.

We keep information only for as long as needed for the purposes described, including legal, accounting and security requirements. We apply reasonable technical and organisational safeguards, but no online system can guarantee absolute security.

Depending on your location, you may request access, correction, deletion, restriction, portability or objection to certain processing, and you may withdraw consent where processing relies on it. You may also complain to your local data-protection authority.

VendPortal is a business service and is not directed to children. We do not knowingly collect personal information from children.

We may update this policy to reflect changes to the service or legal requirements. The latest revision date will appear at the top of this page.